As President & Chief Executive Officer, Andrea Halpern Bryan leads the senior management team, overseeing daily operations of the company, designing and implementing business strategies and procedures, and establishing policies that promote company culture and vision. Andrea also manages client relationships, revenue, and profit, overseeing large clients in anesthesia and emergency medicine and working closely with the American College of Emergency Physicians (ACEP) and the American Society of Anesthesiologists. Andrea serves as an elected member of the board of the Emergency Department Practice Management Association (EDPMA) and sits on the ACEP Coding and Nomenclature Advisory Committee.

Senior Vice President & CIO Matthew Simpson is responsible for the company’s technology leadership, including hardware, applications, infrastructure, network, and security. Matthew joined CIPROMS in 2003 and brings more than 25 years of IT experience to his work.

Vice President of Human Resources Melissa Bird serves CIPROMS through recruiting new employees, managing payroll and employee benefits, overseeing employee relations, and keeping up with employment law. Melissa is a member of the Society for Human Resource Management, Executive Women in Healthcare, and Harrison College's Health Sciences Advisory Board.

Vice President of Operations Teresa Sams is responsible for all operational functions of the company, ensuring claims are submitted and payments received in a timely and accurate manner. She also is involved in managing the medical billing specialists and team leaders, report production, receivable status oversight, and all training and educational programs at CIPROMS.

Vice President of Finance Julie Moyer has served CIPROMS faithfully since she was hired in 1985. She oversees all client invoicing, manages the accounts payable and receivable, and provides costing and budget analysis for overall operations. In addition to her finance position, she also supervises the logistical services department and the CIPROMS coding department.

Denise O’Brien is Director of Provider Enrollment, leading her team, as well as clients, through the complex process of enrolling providers with government and commercial insurance plans and maintaining provider credentials and payer requirements for maximum reimbursement. Denise also serves as an Account Executive on the Client Relations Team.

As Director of Operations, Julie Mueller leverages her many years of experience at CIPROMS by assisting in various operational duties, as well as focusing on claims and statement formatting, new client operational setup, report creation, and more. In earlier years at CIPROMS, Julie served as a medical billing specialist, a team leader, and an account executive.

Teri Jo Alexander, CCS-P, CANPC, serves as the Director of Anesthesia and Ambulance Coding. In her role, she instructs and educates coders on coding issues, coordinates data between providers to coders, performs routine audits, and assists the follow up and billing teams with denials and appeals. Teri Jo has been part of the CIPROMS team since 1999, previously serving as an anesthesia coder and the supervisor of anesthesia charge entry.

Amy Veith serves as Director of Specialty Medicine Billing, overseeing the speciality medicine billing department, as well as working with specialty medicine clients as a liaison between the billing department and physicians/practice managers. She also monitors medical industry changes that impact clients, reviews charges and payments to ensure maximum revenue, and works with clients utilizing their EMR systems for billing.

Susan Alley serves as the Director of Charge Entry and oversees team responsible for the entry of all patient information and uploading of charge files for the Anesthesia and Emergency Medicine clients. Susan has been with CIPROMS since October 1995.

Kim Grider, CRCR, serves as Director of Client Relations. With more than 25 years experience in medical billing/revenue cycle management roles, Kim manages client relationships, monitors revenue and addresses reimbursement issues, and overseas a team of account executives who serve as liaisons between the billing teams and clients.

Kimberly Carr serves as the Director of Contact Center Services and manages the team within the Call Center Operations. The team is responsible
for all incoming calls and mail related to patient accounts for CIPROMS' clients. Kim has been with CIPROMS since April 2015.

Charity Singleton Craig is a freelance writer and editor. She provides communications and marketing services for CIPROMS. She is responsible for creating, editing, and managing all content, design, and interaction on the company website and social media channels in order to promote CIPROMS as a thought leader in healthcare billing and management. She also provides internal communication for the CIPROMS team in coordination with the Human Resources and Operations Departments.