Experience. Integrity. Advocacy.
Experience. Integrity. Advocacy.

All posts by: Charity Singleton Craig


Charity Singleton Craig is a freelance writer and editor who provides communications and marketing services for CIPROMS. She is responsible for creating, editing, and managing all content, design, and interaction on the company website and social media channels in order to promote CIPROMS as a thought leader in healthcare billing and management.

Provider Directory Requirements of the No Surprises Act

Among the lesser known provisions of the No Surprises Act are those that seek to improve the accuracy of in-network provider directories maintained by insurance plans. While more complete rulemaking to address provider directories is expected later in 2022, the No Surprises Act laid out the general groundwork for both payers and providers to tackle the problem of out-of-date and inaccurate directories. The law also includes some protection for patients who rely on bad information in a directory and end up with a surprise out-of-network bill. READ MORE

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