Experience. Integrity. Advocacy.
Experience. Integrity. Advocacy.

Coronavirus (COVID-19) Update from CIPROMS

May 8, 2020: At CIPROMS, it is our priority to keep our employees and their families healthy, especially in the midst of the COVID‐19 pandemic, and as such, we have developed a COVID-19 Action Plan that will allow us to abide by governmental guidelines when possible as we strive to balance public health concerns with the needs of our business.

This COVID‐19 action plan details how we plan to conduct business and still keep all of our employees safe to every extent possible. This plan, which pulls from the State of Indiana, Centers for Disease Control and Prevention (CDC) and Occupational Safety and Health Administration (OSHA) guidance, highlights the responsibilities of managers, supervisors and employees, and outlines the steps CIPROMS is taking to address COVID‐19.


March 13, 2020: At CIPROMS, the well-being of our employees and service to our clients are top priorities.  We are continuing to monitor the developments with COVID-19 so that we can act accordingly. This is an ever-evolving situation and the need to be fluid in our actions and response is critically important. Every business must evaluate how the pandemic will affect their operations and determine what will be the best course of action.

As schools make decisions to close due to COVID-19, we realize this places hardship on some employees who are suddenly left with no child care. There may also be difficulties for anyone who is needed to care for someone who is ill. And certainly, employees who are ill should not be at work. We need to all do our part to minimize exposure to others and observe recommended precautions. 

CIPROMS has issued employee guidance, enacted temporary changes to our current workforce policies, implemented disinfecting procedures, and are prepared to offer flexible schedules to our staff to ensure our clients experience no disruption in service.  In order to provide optimum service to your patients, our office is remaining open.  There are no plans at present to allow employees to work from home; however, some of our workforce already works remotely within the state.

We will continue to monitor and follow all federal, state, and local government information, as well as, guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

CIPROMS also has decided to temporarily suspend all non-essential business-related travel including conferences and large meetings.

We still need to service our clients and the community.  We appreciate your business and dedication to CIPROMS as we face this challenge together.

If you are a CIPROMS client and have questions about how the COVID-19 pandemic will affect our service to you, please feel free to contact Andrea Halpern, Vice President, Client Relations, or your Account Executive.


Charity Singleton Craig

Charity Singleton Craig is a freelance writer and editor who provides communications and marketing services for CIPROMS. She is responsible for creating, editing, and managing all content, design, and interaction on the company website and social media channels in order to promote CIPROMS as a thought leader in healthcare billing and management.

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